Top-Notch Technical and Customer Support Team Lead
Over the last 5 years of working online, I have developed a wide range of skills and I am seeking opportunities to work for clients based on my skillset;
Virtual Assistance - I'm a virtual savvy and can work in the cloud. Email management, Appointment setting, Document handling are easy jobs for me. I can run your virtual office while you focus on what matters most in your business!
Transaction Coordination - From buying or selling through closing real estate transactions documents can take so much time. I made my realtor clients very happy by preparing documents and ensuring they get paid on time. I work best with Keller William agents.
Customer Support (chat, ticket) - I have worked with high-value clients as a Customer Support Agent and Technical Support Agent. I'm confident in turning an irate customer to a happy or satisfied one 99% of the time. I have grown from the ranks; From Tier 1 to Tier 2 to becoming a Team Lead. I have been awarded for my excellent customer service skills.
Project Manager/Recruiter - I have handled campaigns for testing, lead generation, and researching candidates for consulting companies in the US.
Social Media Manager - Brand awareness, reach and engagement using Facebook, Pinterest, Instagram to increase your leads and followers.
My core competency lies in the disciple to deliver the best work I can provide for my clients and the knowledge to do the tasks and complete the job that will ensure client satisfaction.
I am thorough, honest, reliable at all times, with good communication skills both written and verbal. I am diligent, and always ready to go the extra mile. I have a good sense of humor. I have a positive outlook on work and life in general. I see challenges in difficulties!
Look through my profile, and see if my skills are the right fit for your company's needs.
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